Payroll
Find general payroll information and access resources about how and when faculty, staff and student employees are paid.
Self-service in Workday
Employees can use Workday self-service to retrieve pay slips, access tax forms, generate employment verification details and more.
Explore general information about payment and personal tax for UBC’s employment community.
Current Employees
If you have an active CWL and are employed by UBC, please access the UBC Finance Portal (VPN login required).
Former Employees
Review information related to pay and taxes if you were a former UBC employee and no longer have an active CWL.
Students
If you are a student, please visit the students.ubc.ca website for more information related to tuition and personal taxes.
Resources for Administrators
Review resources, helpful information on payroll processes, and payslip tips and tricks.
Permanent Residency Letters
UBC Okanagan foreign nationals can request a permanent residency (PR) letter from Payroll via a Service Now Ticket.
- Login to the UBC Self Service Portal using your CWL ID and password
- Once in the portal, select Request a Service
- Select Workday Support
- Fill in your information
- Select Payroll
- Select Employment Verification: indicate UBCO Campus
- In the explanation category, comment that the request is for employment verification for PR purposes
Once Payroll receives your letter request they will begin preparing your permanent residency letter documents. Please allow up to 15 business days for the process to be completed. The documents will be forwarded to you via email once they have been completed.
UBC Okanagan foreign nationals can request a permanent residency letter from Payroll via a Service Now Ticket. The permanent residency letter process and required Declaration of Information form for administrators is found below:
Contact us
If you need to ask questions regarding payroll matters, such as your pay or benefits, please raise a ticket through the UBC Self-Service Portal. To ensure we can address your payroll concerns as quickly and effectively as possible, please only submit a ticket after any necessary updates have been made in Workday.
Have an urgent payroll issue?
Before contacting Payroll, please first submit a ticket to UBC Self-service Portal.
- In your ticket, select Workday Support, identify Payroll as the category, and rank your urgency.
- Make sure your campus location is UBC – Okanagan.
For urgent payroll issues, such as preventing an incorrect pay, or if you have not observed any updates on your ticket within 2 business days, email Payroll at ubco.payroll@ubc.ca and reference your ticket number in your email.